Payment Policy
We will accept purchase orders from Schools, Colleges or Universities. All other orders must be paid in advance. We accept checks and credit cards for advance payment. We will ship your order via United Parcel Service (UPS) or by Common Carrier (TRUCK). Shipping charges vary with the weight of the order and the distance from Troy VA.

UPS Shipments
UPS will ship packages up to a weight limit of 150-lbs. Any package over 150-lbs must be shipped via TRUCK. UPS shipment charges are paid in advance.

TRUCK Shipments
For orders over 150-lbs shipping will be by TRUCK. Truck orders are shipped on shrink-wrapped pallets. We have accounts with a number trucking companies. When we get your order we will check for the best rate. Because of our volume, we get discounts from the shipping companies, which we pass on to you.

In order to facilitate the delivery of a truck shipment we will (if requested) call you with the trucking company phone number and Pro Number (Bill of Landing No) after the shipment leaves our facility in Troy VA. This information will allow you to arrange for a delivery time directly with the trucking company involved, and to request any additional services you may require.