Payment Policy
We will accept purchase orders from Schools, Colleges or Universities. All other orders must be paid in advance. We accept checks and credit cards for advance payment. We will ship your order via United Parcel Service (FedEx) or by Common Carrier (TRUCK). Shipping charges vary with the weight of the order and the distance from Troy VA.

FedEx Shipments
UPS will ship packages up to a weight limit of 150-lbs. Any package over 150-lbs must be shipped via TRUCK. Between 200-lbs and 400-lbs FedEx has the best rate for multiple boxes, however, each box must be under the 150-lb weight limit. FedEx shipment charges are paid in advance.

TRUCK Shipments
For orders over 400-lbs shipping will be by TRUCK. Truck orders are shipped on shrink-wrapped pallets. We have accounts with a number trucking companies. When we get your order we will check for the best rate. Because of our volume, we get discounts from the shipping companies, which we pass on to you. Shipping charges are paid FREIGHT COLLECT. This means that you pay for the cost of the truck shipment at the time it is delivered. The only exception to this policy occurs when an order has been submitted on a school, college or university purchase order. In this case the shipping charges will be added to our invoice.

In order to facilitate the delivery of a truck shipment we will (if requested) call you with the trucking company phone number and Pro Number (Bill of Landing No) after the shipment leaves our facility in Troy VA. This information will allow you to arrange for a delivery time directly with the trucking company involved, and to request any additional services you may require.

Please call for exact shipping charges. We ship to a number of major cities from our Troy VA location. Bear in mind that trucking prices may vary greatly if you get too far from the "beaten path". Contact us and we will provide an exact quote to your location.