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Payment Policy
We will accept purchase orders from Schools, Colleges or
Universities.
All other orders must be paid in advance. We accept
checks and credit cards for advance payment. We will
ship your order via United Parcel Service (FedEx) or by
Common Carrier (TRUCK). Shipping charges vary with the
weight of the order and the distance from
Troy VA.
FedEx Shipments
UPS will ship packages up to a weight limit of 150-lbs.
Any package over 150-lbs must be shipped via TRUCK.
Between 200-lbs and 400-lbs FedEx has the best rate for
multiple boxes, however, each box must be under the
150-lb weight limit. FedEx shipment charges are paid in
advance.
TRUCK Shipments
For orders over 400-lbs shipping will be by TRUCK. Truck
orders are shipped on shrink-wrapped pallets. We have
accounts with a number trucking companies. When we get
your order we will check for the best rate. Because of
our volume, we get discounts from the shipping
companies, which we pass on to you. Shipping charges are
paid FREIGHT COLLECT. This means that you pay for the
cost of the truck shipment at the time it is delivered.
The only exception to this policy occurs when an order
has been submitted on a school, college or university
purchase order. In this case the shipping charges will
be added to our invoice.
In order to
facilitate the delivery of a truck shipment we will (if
requested) call you with the trucking company phone
number and Pro Number (Bill of Landing No) after the
shipment leaves our facility in Troy VA. This information will
allow you to arrange for a delivery time directly with
the trucking company involved, and to request any
additional services you may require.
Please call for exact shipping charges. We ship to a number of major
cities from our Troy VA location. Bear in
mind that trucking prices may vary greatly if you get
too far from the "beaten path".
Contact us and we will provide an exact quote to
your location. |